AI has uploaded provisions of denied boarding, flight delays in its Citizen Charter: DGCA

https://ift.tt/8lJBSiH Air India on Friday came out with a “citizen’s charter” — a traveller’s reference guide for everything like reservations, lounge facilities, passenger services, in-flight services feedback mechanism and provisions for denied boarding and flight delays.

https://ift.tt/JEIex16 from Times of India https://ift.tt/8lJBSiH